Legal · Policy

Privacy Policy

Name: Sudova Agent
Address: 1201 Innovation Drive, Suite 300, Cambridge, 02142, US
Telephone: +1-617-555-0184

How Sudova Agent handles personal data collected through sudova-agent.com.

Introduction

The record we keep

This policy describes how Sudova Agent, operator of sudova-agent.com, handles personal data collected through this website. It applies to visitors of the site and to anyone who submits a message through the contact form.

Sudova Agent publishes comparison material on RTSM, IRT and adjacent clinical technology systems for sponsors and clinical operations teams in the United States. Reading that material does not require an account, and it does not create a profile about you. The only personal data we hold is what you choose to send us, plus the ordinary technical record every web server keeps.

We have written this in plain sentences so a clinical operations lead, a legal reviewer or a participant-facing colleague can read it in one pass without a glossary.

At a glance Summary

Data we hold: Your name, email address and message content — nothing more from the contact form.
Why we hold it: To answer you, keep the site working, and understand which pages are read.
What we never do: We do not sell your data, and we do not use it for advertising profiling.
How to reach us: Write through the contact page or call +1-617-555-0184 during working hours.

The sections in full

What we collect, and why

Six sections, read in order. Each one answers a single question about your data — what it is, why we hold it, how long, who sees it, and how you take it back.

Section one Collect

Data we collect

We collect the information you provide when you contact us: your name, email address, and the content of your message. We also collect standard technical data generated by a web request, such as IP address, browser type, and pages visited. We do not collect payment details, because the site does not process payments.

If you write to us about a comparison on the site — a specific RTSM configuration, an IRT integration question, or an eClinical detail — the content of that message stays with your contact record and is used only to answer the question you asked.

Section two Purpose

Why we collect it

Contact details are used to respond to your message and to follow up if a correction or coverage question requires it. Technical data is used to keep the site working, understand which pages are read, and detect abusive traffic. We do not use your data for advertising profiling, and we do not sell it.

Aggregate page reads tell us which comparisons visitors return to — useful when we decide what to expand next. That measurement is grouped; it is not tied to your name or your email address.

Section three Storage

Cookies and similar technologies

The site uses cookies and similar storage for basic functionality and for aggregate usage measurement. Details, including the categories of cookies and how to control them, are set out in the cookie policy. You can restrict or block cookies through your browser settings.

Blocking cookies will not stop you reading the comparison pages. It may reset small preferences, such as a collapsed panel, on each visit.

Section four Disclosure

Sharing and disclosure

We share personal data only with service providers that help operate the site, such as hosting and email delivery, and only to the extent needed for that purpose. We may disclose data where required by law or to protect the rights and safety of the site, its visitors, or the public. We do not share contact form messages with platform vendors for marketing.

If a vendor we use asks for anything beyond delivering email or serving a page, we will say so on this page before it takes effect.

Section five Retention

Retention

Contact form messages are retained for as long as needed to handle the request and any follow-up, then deleted on a periodic review. Technical logs are retained for a shorter period consistent with security and troubleshooting needs. If you ask us to delete your data, we will do so unless a legal obligation requires retention.

We review the contact record on a recurring cycle rather than on a fixed calendar date, so a message you sent months ago may still be held if a thread is open. Asking us to close it will end that.

Section six Rights

Your rights and how to use them

You may request access to the personal data we hold about you, ask for corrections, or request deletion. You may also object to certain processing. Send requests to the contact page or call +1-617-555-0184. We may ask for information to verify your identity before acting on a request.

We answer data requests from the inbox staffed during the site's working hours: Monday to Friday, 9:00 AM to 6:00 PM.

Updates

Changes to this policy

We update this policy when our practices change. The revised version takes effect when posted on this page. If a change is significant, we will note it on the site.

A change to the categories of cookies we use, to the vendors that help run the site, or to how long we keep a message would count as significant and would be called out where you would see it. A typo fix would not.

Read the cookie policy Contact us about your data Review the terms of service

Contact about your data

Where to send a request

Access, correction, deletion or an objection to processing — all of it goes to the same inbox. Write through the contact page or reach the office directly using the details below. We may ask for information to verify your identity before acting on a request.

Office Hours

Address: 1201 Innovation Drive, Suite 300
Cambridge, MA 02142, USA
Phone: +1-617-555-0184
Email: [email protected]
Working hours: Monday–Friday, 9:00 AM – 6:00 PM