Sudova Agent Sudova Agent RTSM & eClinical comparison
A patient-facing tablet resting face-down on a zinc workbench beside a coiled cable in a clinical supply room

About Sudova Agent

An independent resource for trial technology decisions

Sudova Agent is a clinical trial technology resource based in Cambridge, Massachusetts. We write for sponsors, clinical operations leads, and study teams in the United States comparing RTSM/IRT platforms and the eClinical systems around them.

Why this site exists

Platform decisions in clinical trials get made with less public information than the stakes deserve.

Vendor pages describe products favorably. Buyers trade notes privately. A study team can spend weeks assembling a picture a single well-organized resource could have provided. Sudova Agent is an attempt at that resource, focused on RTSM and the systems around it rather than on clinical research broadly.

What the public record gives you

01

Vendor materials, current public documentation, and published methodology notes. We describe each platform with the scope its own current materials claim, and label that provenance plainly when we do.

What a private buyer network gives you

02

Direct experience of study teams who have run the platform. Useful, but trading notes privately means the same conversations restart in another company the next quarter.

What this resource adds

03

Criteria written down before any comparison, published in the same place for every platform, and revised when the market consolidates rather than when a vendor asks.

A sealed trial supply carton resting on a graphite steel bench under a single task light
Depot shelf — sealed trial kit, temperature-controlled store

Who reads this

The reader runs or supports a trial and has to make a technology call. We assume working knowledge of trial conduct and no patience for vendor language.

Clinical operations

Operations managers comparing IRT vendors across studies, and leads deciding mid-study whether a platform can absorb a protocol amendment without rebuilding supply rules from scratch.

Vendor comparison

Scope, service model, and the mid-study change handling a vendor will describe on a call. Reading it before the call changes what you ask.

Integration load

Which adjacent system brings its own connectors and which one hands you a spreadsheet. This is where a suite and a focused provider diverge first.

Data management

Data managers weighing how much of the trial record one vendor already owns, and whether adding another platform means adding another reconciliation queue.

Sponsor procurement

Sponsor teams deciding whether a suite or a focused provider fits, and what that choice means for who owns the trial record three years from now.

Data and procurement

Where a term needs explaining, we explain it once and move on. That includes RTSM itself, IRT, and the difference between randomization and trial supply management, which we treat as separate skills because they are.

RTSM/IRT ⇄ eClinical

What we are not

A resource, not a recommendation

This site is not a vendor, an advisory firm, or a source of pricing, and nothing here should be read as a compliance opinion. If you need a platform recommendation tied to a live protocol, that work belongs with your quality and clinical teams, using what you find here as input.

Scope boundary

Protocol-specific advice — outside this site's scope

What to do instead

Take the criteria and the platform notes to a live protocol review with the team that will own the system. Ask them to run a mid-study change scenario end to end.

Send a correction
A closed trial kit with a verdigris seal resting on a zinc shelf in an empty monitoring office at morning
Morning bench — monitoring floor, before the study day opens

How we work

We do not sell platforms and do not accept payment for placement. Comparisons are organized around five criteria, and the reasoning behind them is published on the evaluation method page.

Workflow coverage Does the platform cover the parts of the trial the study team actually runs, or does it hand the gaps back to a spreadsheet?
Service model Who answers the call in month nine of a study, and whether that person knows the protocol that is running.
Mid-study change handling What happens to randomization lists and supply rules when a protocol amendment lands, and how long the change takes to go live.
Integration surface Which adjacent systems the platform meets natively, and which ones it leaves to a build on your side.
Participant-facing capability How much of the trial record depends on a participant opening a device, and what the site team has to do when they don't.

Where we are

Sudova Agent operates from 1201 Innovation Drive, Suite 300, Cambridge, MA 02142. Cambridge puts us inside a dense clinical research corridor, though the site's audience is national.

Hours
Monday–Friday, 9:00 AM – 6:00 PM
Corrections
Contact the team